By downloading, installing, accessing, or using the Flamerz mobile application (the "App" or "Service"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, do not use the App.
You must be at least 17 years of age to use Flamerz. By using the App, you represent and warrant that (a) you are at least 17 years old, (b) you have the legal capacity to enter into a binding contract, and (c) your use does not violate any applicable law or regulation.
Flamerz is intended for use by fire service personnel (active, reserve, or retired) and individuals who are pursuing entry into the fire service as applicants or cadets. Use for any other purpose is outside the intended scope of the Service.
These Terms constitute a binding legal agreement between you ("User," "you," or "your") and the individual developer who operates Flamerz ("Developer," "we," "us," or "our").
Flamerz is an independent product developed and operated by a private individual sole proprietor based in Pennsylvania, USA. Flamerz is not affiliated with, endorsed by, sponsored by, or an official product of the Philadelphia Fire Department, the City of Philadelphia, or any other fire department, fire district, municipality, county, state, federal agency, union, or government body of any kind.
Any fire department names, certification designations, or organizational references that appear in the App or in content are used solely for identification, educational context, and reference purposes and do not imply any official relationship, approval, or endorsement. The App is not a substitute for official department training, directives, or communications.
All content accessible through Flamerz — including but not limited to AI-generated answers and explanations, quiz questions, study materials, document summaries, user-submitted documents and posts, and any other information — is provided solely for personal study and training reference purposes. It is not intended to be, and must not be used as, authoritative, current, or operationally reliable guidance.
Content in the App may be:
Nothing in the App constitutes medical advice, legal advice, professional certification, or official operational directives of any kind. In actual fire suppression, emergency medical, hazardous materials, rescue, or any other emergency or non-emergency operations, you must follow your department's current official standard operating guidelines (SOGs), standing orders, medical command directives, applicable regulations, and chain of command — not Flamerz.
The Developer makes no guarantee, representation, or warranty that use of Flamerz will result in passing any exam, achieving any certification, receiving any promotion, or being hired by any department.
You are solely responsible for ensuring that your use of Flamerz complies with all applicable obligations, including:
Registration. You must create an account to access most features. You agree to provide accurate, complete, and current information during registration and to keep it up to date.
Approval. Account access is subject to an approval process. We reserve the right to approve, decline, or revoke access at our discretion without obligation to provide a reason.
Credentials. You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. You agree to notify us immediately at flamerzapp@gmail.com if you suspect unauthorized access to your account.
Device limit. Accounts may be used on a maximum of two (2) registered devices at a time. This limit is enforced to maintain service integrity.
Account security. Do not share your credentials with others. Each account is for a single individual user only.
Our rights. We may refuse registration, suspend, disable, or permanently terminate any account at any time for any reason, including (but not limited to) violation of these Terms, provision of false information, or conduct that we determine to be harmful to the Service or community.
Ownership. You retain ownership of content you submit, post, or upload to the App ("User Content"), including posts, quiz questions, documents, images, and messages.
License to Us. By submitting User Content, you grant the Developer a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, display, distribute, and process your User Content solely to the extent necessary to operate, maintain, and improve the Service — including processing your content through AI features to generate responses, embeddings, or summaries. This license ends when you delete the content or your account, subject to the retention terms in our Privacy Policy.
Your representations. You represent and warrant that:
Prohibited Content. You may not submit User Content that:
In connection with your use of the App, you agree not to:
Flamerz includes community features such as posts, peer challenges, reactions, and quiz contributions. The App includes a moderation system in which designated users with command-level roles may review and moderate content submitted by other users.
We reserve the right — but have no obligation — to review, remove, edit, or restrict access to any User Content that we determine, in our sole discretion, violates these Terms, applicable law, or the spirit of the community. We may restrict, suspend, or terminate accounts of users who violate these Terms or who engage in behavior we determine to be harmful to other users or the Service.
Moderation decisions are made at our discretion and are not subject to appeal obligations.
Flamerz includes an AI-powered assistant feature ("Ask Rhyan") and AI-powered document search and summarization features. These features use third-party AI services to generate responses based on documents and queries you submit.
You acknowledge and agree that:
We respect intellectual property rights and respond to properly submitted notices of claimed copyright infringement under the Digital Millennium Copyright Act (17 U.S.C. § 512).
If you believe that content on Flamerz infringes your copyright, please send a written notice to flamerzapp@gmail.com containing:
We may remove or disable access to content subject to a valid DMCA notice and will notify the user who submitted it. We may terminate accounts of repeat infringers.
Submitting a false DMCA notice may expose you to liability, including for damages and attorney's fees.
Flamerz is currently available free of charge. The Developer reserves the right to introduce paid subscription tiers or in-app purchases in the future.
If and when paid features are introduced, the pricing, billing frequency, and auto-renewal terms will be clearly disclosed in the App prior to purchase. Any in-app purchases will be processed through Apple In-App Purchase and subject to Apple's applicable payment terms and policies. These Terms will be updated accordingly before any paid features are made available.
The following terms apply to your use of Flamerz downloaded from the Apple App Store:
If you submit ideas, suggestions, or other feedback about the Service ("Feedback"), you acknowledge that such Feedback is not confidential and that you grant the Developer an unrestricted, irrevocable, perpetual, royalty-free right to use and incorporate your Feedback into the Service or otherwise for any purpose, without compensation or attribution to you.
The App relies on third-party service providers to function, including hosting, authentication, file storage, and AI processing providers. Your use of the App may involve the transmission of your information to these providers as described in our Privacy Policy.
The App may display links to third-party websites or resources. We do not control third-party services or content and are not responsible for their availability, accuracy, or practices. Your use of third-party services is governed by those parties' own terms and privacy policies.
THE APP AND ALL CONTENT AND SERVICES PROVIDED THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE DEVELOPER EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
THE DEVELOPER DOES NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES; THAT DEFECTS WILL BE CORRECTED; OR THAT THE APP OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF HARMFUL COMPONENTS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM THE DEVELOPER OR THROUGH THE APP WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE DEVELOPER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE APP, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE DEVELOPER'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE APP WILL NOT EXCEED THE GREATER OF (A) FIFTY U.S. DOLLARS ($50.00) OR (B) THE TOTAL AMOUNTS YOU HAVE PAID TO THE DEVELOPER IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. TO THE EXTENT SUCH LIMITATIONS ARE NOT PERMITTED IN YOUR JURISDICTION, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
You agree to defend, indemnify, and hold harmless the Developer from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising out of or relating to: (a) your User Content; (b) your use of the App; (c) your violation of these Terms; (d) your violation of any third-party right, including any intellectual property, confidentiality, or privacy right; or (e) your violation of any applicable law or regulation.
Before initiating any formal dispute, you agree to first contact us at flamerzapp@gmail.com with a written description of the dispute and the relief you seek, and to give us thirty (30) days to attempt to resolve the issue informally. We will make a good-faith effort to respond.
If the dispute is not resolved informally within thirty (30) days, you and the Developer agree that any dispute, claim, or controversy arising out of or relating to these Terms or the App — including questions about the existence, validity, or scope of this arbitration agreement — will be resolved exclusively through binding individual arbitration, not in court. The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by these Terms. The arbitration will be conducted in English. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Either party may bring an individual action in small claims court in lieu of arbitration, provided the claim qualifies for small claims court jurisdiction and remains an individual (non-class) action.
YOU AND THE DEVELOPER EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION. All claims must be brought on an individual basis only. The arbitrator may not consolidate claims from more than one person or preside over any class or representative proceeding.
You may opt out of the binding arbitration and class action waiver by sending written notice to flamerzapp@gmail.com within thirty (30) days of first accepting these Terms. Your opt-out notice must include your name and a clear statement that you are opting out of arbitration. If you opt out, disputes will be resolved as provided in the Governing Law section.
If any part of this Section 18 is found unenforceable, the unenforceable part will be severed, and the remaining arbitration terms will continue to apply. The class action waiver may not be severed from this section; if the class action waiver is unenforceable, this entire Section 18 will be void.
These Terms are effective until terminated. You may stop using the App and request account deletion at any time through Settings in the App.
We may suspend or terminate your access to the App at any time, with or without cause, and with or without notice. Upon termination, your right to use the App ceases immediately.
The following sections survive any termination of these Terms: Section 6 (User Content — license and representations), Section 10 (DMCA), Section 13 (Feedback), Section 15 (Disclaimer of Warranties), Section 16 (Limitation of Liability), Section 17 (Indemnification), Section 18 (Dispute Resolution), and Section 20 (Governing Law).
These Terms and any dispute arising out of or relating to them or the App (to the extent not subject to arbitration under Section 18) are governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, USA, without regard to its conflict-of-law principles. To the extent court proceedings are permitted under Section 18, you and the Developer consent to the exclusive jurisdiction and venue of the state and federal courts located in Pennsylvania.
Entire Agreement. These Terms and the Privacy Policy constitute the entire agreement between you and the Developer with respect to the App and supersede all prior or contemporaneous agreements.
Severability. If any provision of these Terms is found invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force.
No Waiver. A failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.
Assignment. You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. We may assign these Terms, in whole or in part, at any time without restriction.
Force Majeure. The Developer will not be liable for any failure or delay in performance to the extent caused by circumstances beyond our reasonable control, including natural disasters, acts of government, power failures, internet disruptions, or third-party service outages.
We may update these Terms from time to time. If we make material changes, we will notify you through the App (for example, via an in-app notice) before the changes take effect. The updated Terms will show a revised "Last updated" date. Your continued use of the App after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the App.
For questions about these Terms, to submit DMCA notices, or to reach us regarding any legal matter, contact us at:
Email: flamerzapp@gmail.com
We will make reasonable efforts to respond within a reasonable timeframe, but we do not guarantee response times.